Customs brokerage team at work

Our Story

We Built Aurora Because Importers Deserved Better

After a combined 40+ years working inside customs brokerage firms and at CBP, our founders saw the same problems repeat themselves — outdated portals, no transparency, and brokers who were impossible to reach. Aurora is the firm we wished existed.

Work With Us

2019

Founded

500+

Active Clients

225K+

Shipments Cleared

99.4%

On-Time Rate

Who We Are

Licensed Brokers Who Actually Pick Up the Phone

Aurora Customs Brokerage was founded in 2019 by a team of licensed customs brokers who spent years watching importers get let down by slow, opaque, and impersonal brokerage services. We set out to build something different — a firm that combines deep CBP expertise with modern technology and genuine client service.

We are licensed by US Customs and Border Protection (Filer Code #9V9) and operate as a full-service customs brokerage for importers across all 48 contiguous states. Our team files entries at every major US port of entry — from Los Angeles and Long Beach to New York, Miami, Chicago, Houston, and Seattle.

Every Aurora client gets a dedicated licensed broker as their primary point of contact. Not a call center. Not a ticket queue. A real person with their broker license number on the line, who knows your commodities and your business.

How We Work

What Sets Us Apart

Accuracy First

We file correctly the first time. Every entry is reviewed by a licensed broker before submission to CBP.

Speed Without Shortcuts

Our 36-hour average clearance time comes from preparation and process — not cutting corners on compliance.

Real Brokers, Real Answers

You talk to a licensed customs broker, not a support ticket. Every client gets a dedicated point of contact.

Transparent Pricing

Flat brokerage fees, itemized invoices, no surprise charges. You always know what you're paying and why.

The Team

Top Experts. Decades of Clearance Experience.

Aurora is backed by a large team of licensed customs brokers and logistics professionals with combined experience dating back to 2002. You get senior-level expertise on every shipment — without waiting on a ticket queue.

24+

Years Combined Industry Experience

Our licensed brokers and compliance specialists have been clearing cargo for importers since 2002.

40+

Customs & Logistics Experts

A deep bench of LCBs, freight coordinators, and operations specialists ready when your cargo needs attention.

Every

Major US Port Covered

From LA/Long Beach to New York, Miami, Chicago, Houston, and Seattle — we file where your goods arrive.

100%

Licensed Broker Review

Every entry is reviewed by a CBP-licensed customs broker before it hits the system.

Licensed by US Customs & Border Protection

Filer Code #9V9

BondedInsuredC-TPAT Certified

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